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Referral Program Coordinator

Job in Franklin, Williamson County, Tennessee, 37064, USA
Listing for: Ardent Health
Full Time position
Listed on 2026-10-02
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Overview

Join our team as a remote, full-time, Referral Trainer.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive:

    We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First:

    We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better:

    We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.
Responsibilities
  • The Referral Trainer ensures  a world-class patient experience by designing and facilitating technical (EPIC) and soft-skill training for adult learners.
  • Retains talent through a positive on-boarding, training, and transition experience.
  • Forms strong relationships and collaborates with Operations and other Support departments to develop and deliver recurrent education to Referral Coordinators.
  • Applies adult learning principles and practices to continually improve curriculum and develop value-add continuing education.
  • Develops industry-standard facilitator-led and web-based curriculum to enable the best patient experience.
  • Has a positive cultural impact through engineering organizational learning within the referral team.
Qualifications

Job Requirements:

  • Associate degree.
  • 2+ years of healthcare work experience, hospital patient accounting experience, including clinical software.
  • Required Epic training certification.
  • Strong computer Skills, Word, Excel, and healthcare financial software.

Preferred

Job Requirements:

  • Bachelor’s Degree.
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