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Guest Service Agent | Homewood Suites| Franklin Tennessee
Job in
Franklin, Williamson County, Tennessee, 37067, USA
Listed on 2026-07-16
Listing for:
PM Hotel Group
Full Time
position Listed on 2026-07-16
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Registering guests, issuing room keys, and managing check-out procedures;
Greeting guests, responding to inquiries, and resolving complaints promptly to ensure satisfaction;
Acting as a liaison between guests and departments like Housekeeping and Maintenance;
Handling cash and credit card transactions, managing billing, and maintaining accurate records;
Ensuring guest privacy, maintaining a secure, clean, and organized front desk area
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