Interim Room Operations Manager - The Harpeth Hotel

## Interim Room Operations Manager - The Harpeth Hotel Apply locations:
The Harpeth Hotel, Franklin, Tennessee time type:
Full time posted on:
Posted Todayjob requisition :
JR108660# COMPANY OVERVIEW At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike.

If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit  to learn more about our existing hotels, other exciting job opportunities and our company.
** Estimated Interim Dates:
September 2026 - January 2027
** This is a temporary position to be used in the interim of current leader's maternity leave. After the interim position is completed, the possibility to transfer to a new position within our Valor properties can be discussed.
* Hilton and PEP experience is preferred to join seamlessly into the position.
*** POSITION PROFILE
** The Interim Room Operations Manager's purpose is to direct Guest Services, Housekeeping and Engineering phases of hotel daily operations, providing a superior service and product to the hotel’s guests. Ensuring a positive and safe environment for all associates as stated in the Valor Foundation document. Fiscal responsibility encompasses managing the day-to-day labor and direct expenses ensuring the hotel meets financial expectations to ownership.
** ESSENTIAL RESPONSIBILTIES
*** Adhere to all the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all which go to make up the essential functions.
* Responsible for setting hotel goals, both qualitative and quantitative. Develop business and financial plans for hotel for operating departments including Guest Services, Housekeeping, and Engineering. Monitor hotel performance per plan. Devise and implement actions to ensure hotel’s performance to plan.
* Ensure the hotel is not placed in a position of liability by acts of negligence or poor management decisions.
* Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning.
* Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.
* Ensure all Hotel Policies & Procedures are adhered to and ensure all hotel associates are accountable for compliance of these Policies & Procedures.
* Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance.
* Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable.
** REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
*** Bachelor's Degree - In Hospitality Mgt, Business Admin, Marketing, Economics preferred
* A minimum of two-year experience in a related or management position.
* Ability to perform critical analysis and manage wide-range of information.
* Excellent oral, written and presentation skills that properly reflect the Foundation Image.
* Listen effectively.
* Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives.
* Communicate information and hotel services to management, staff and guests.
** PHYSICAL DEMANDS
*** Ability to stand for extended periods of time.
* Lift, pull, push, bend, and move items to support the hotel and outlets# BENEFITS PACKAGE
* Competitive Salary
* Daily Pay!
* Team Member Hotel Discount Program
* Uniforms Provided for most positions
* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
* Paid PTO
* 401k with employer match
* Food and Beverage Discounts
* Tuition Reimbursement
** WHY THE HARPETH:
** As historic downtown…