Clinical Enterprise Systems Engineer

Overview

About Specialized Dental Partners: Specialized Dental Partners is one of the nation’s leading dental support organizations for Endodontic, Periodontic, and Oral Surgery practices. With more than 250 practice locations and over 430 doctors across the United States, Specialized Dental Partners empowers specialists to focus on exceptional patient care while the organization delivers tailored business, operational, and strategic support.

Job Description: Specialized Dental Partners is seeking a highly skilled Systems Engineer (Clinical & Enterprise Systems Platform Owner) to own, operate, and evolve our clinical and enterprise application ecosystem. This role is responsible for end-to-end ownership of clinical systems, web-based applications, and supporting Microsoft platforms as standardized, secure, and scalable service products. The Systems Engineer ensures that mission-critical clinical applications remain reliable, secure, and well-integrated with identity, infrastructure, and endpoint platforms.

This is a hands-on engineering role with clear product accountability, not just a ticket-focused position. This position is primarily remote with travel required as needed.

• Own clinical systems as service products, including architecture, standards, and lifecycle
• Partner with clinical stakeholders to ensure systems meet operational and care-delivery needs
• Oversee configuration, upgrades, integrations, and vendor coordination
• Establish success metrics for clinical systems (availability, performance, usability, data integrity)
• Serve as the single point of accountability for clinical system outcomes and customer experiences

• Own web-based applications and SaaS platforms used across clinical and administrative workflows
• Manage access control, role design, and SSO integrations
• Coordinate vendor support, escalations, and roadmap discussions
• Ensure consistent onboarding, offboarding, and permission models

• Provide advanced support and integration across Microsoft platforms (M365, Entra , Windows)
• Align clinical and web systems with identity, access, and device management standards
• Support Exchange, SharePoint, Teams, and related services as they intersect with clinical workflows
• Partner with Microsoft Administrators on tenant-wide standards and automation

• Treat automation as a first-class platform feature
• Build scripts and workflows for provisioning, access management, and reporting
• Reduce system variance through standards and documented configurations
• Own systems documentation, architecture diagrams, and operational runbooks

• Ensure clinical and web systems meet security and compliance expectations (HIPAA-aligned)
• Support audits, access reviews, and incident investigations
• Embed security principles into system configuration and vendor integrations
• Participate in incident response for clinical-impacting outages

Required Qualifications:

• 6+ years experience in a technology role
• 3+ years of systems engineering experience in enterprise or healthcare environments
• 2+ years working with Microsoft identity platform
• 2+ years’ experience in scripting with Power Shell concentration
• 4+ years in communication-centric business role
• 2+ years focused on automation creation
• 1+ Healthcare IT experience (HIPAA Aligned)

Preferred

Skills:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Strong direct ownership and responsibility for client experience
• Intune, Defender, and integrations
• API integrations and SSO (SAML/OIDC)
• Vendor-hosted SaaS application management
• Documentation, standard setting, and lifecycle ownership
• Proven ability to communicate technical decisions to technical and non-technical stakeholders
• System buildout experience in new developments around clinical enterprise
• Web application control, management, and vendor coordination
• Experience with web application control, management, and vendor coordination

Specialized Dental Partners, its affiliates, related companies and independently…