Quality Assurance Engineer

Quore is a technology company providing innovative operations solutions to the hospitality industry. Our vision is to be the heart of a simpler and more productive workday. We achieve this by empowering hospitality teams to seamlessly track, manage, and prioritize work not only across departments and properties but also across multiple locations worldwide, ensuring consistent efficiency and collaboration, no matter where teams are located.

During your last hotel stay, if your room was clean, the in‑room appliances were fully functioning and your request for extra towels was addressed quickly, the hotel was probably using Quore! We help hotel staff create smarter teams and happier guests through exceptional service.

As a QA Engineer at Quore, you will be responsible for ensuring the quality, reliability, and performance of our web applications, mobile applications (iOS & Android), and APIs. You will work closely with Product, Engineering, and the QA Team Lead to execute test plans, identify defects early, and ensure our releases meet the high standards expected by hospitality teams worldwide.

This role is a hybrid role and will work in-person 4 days a week. We kindly ask that only candidates who are willing and able to work in-person at our Franklin, TN office apply for this position.

• Execute manual and automated test cases for web, mobile (iOS/Android), and API‑based applications.
• Validate new features, bug fixes, and releases against documented requirements and acceptance criteria.
• Create and maintain test cases, test scenarios, and regression test suites under the guidance of the QA Team Lead.
• Perform functional, regression, smoke, exploratory, and integration testing.
• Identify, reproduce, and clearly document defects, including steps to reproduce, screenshots, logs, and environment details.
• Work closely with developers and product managers to clarify expected behavior and verify fixes.
• Participate in sprint planning, backlog grooming, and release readiness activities.
• Contribute to automated test coverage by writing tests within established frameworks.
• Help ensure quality standards and testing best practices defined by the QA Lead are followed across all projects.

• 2+ years of experience in a QA, software testing, or quality engineering role.
• Hands‑on experience testing web applications and APIs.
• Experience testing mobile applications (iOS and/or Android).
• Familiarity with manual and automated testing tools such as Playwright, Selenium, Appium, Postman, or similar.
• An understanding of software testing methodologies (regression, smoke, UAT, exploratory, etc.).
• Basic experience with SQL (MySQL, Postgre
  
  SQL) for validating data.
• Experience with Git and version control workflows (Bitbucket, Git Hub, or similar).
• Strong attention to detail and problem‑solving skills.
• Ability to communicate effectively with developers, product owners, and QA leadership.

• Experience working in Agile / Scrum development environments.
• Experience with CI/CD pipelines and test automation integration.
• Familiarity with Jira and Confluence.
• Experience testing multi‑tenant SaaS platforms or enterprise B2B applications.
• Experience with Page Object Model or similar test design patterns

We’re a diverse group united by a customer‑first mentality. Our employees voted us to be a 2023 Top Workplace, recognized by The Tennessean. We’ve recently been applauded for our growth and innovation by the Association of Corporate Growth as one of the Top 20 Bootstrapped & Institutionally Backed Companies in Tennessee (2023) and by Inc. Magazine on the Inc. 5000 list (2024).

Our benefits include:

• 100% employed paid medical, dental and vision coverage for full‑time employees
• Flexible Spending Account & Health Savings Account options (employer contribution for HSA participants)
• Life insurance
• Short‑term disability
• 401(k) with employer match
• 13 Paid holidays + 4 Weeks of PTO
• 12 weeks parental leave + Flexible maternity return to work options
• Eligible for participation in Annual Bonus Plan
• Employee Assistance Program
• Flexibility to support work and personal needs
• Modern and creative workspace, including a well‑stocked pantry and fridge
• Fun, hands‑on culture, recognized by Forbes as one of the Best Startup Employers of 2020

Quore is an Equal Employment Opportunity and Aff. etc. all qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

H1B Sponsorship is not available for this position.