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Content Analyst
Job in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-06-02
Listing for:
Talascend
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Technical Writer
Job Description & How to Apply Below
OVERVIEW
Responsible for auditing, rewriting, creating, and localizing knowledge articles to ensure accuracy, compliance, and relevance.
RESPONSIBILITIES
- The Content Analyst plays a critical role in maintaining high-quality content standards, addressing gaps, and adapting materials for regional needs while supporting organizational knowledge management objectives. Review and update outdated content.
- Create new articles to address identified gaps.
- Ensure compliance with templates, tone, and organizational standards.
- Localize content for regional needs, ensuring cultural and linguistic accuracy.
- Bachelor's degree in HR, Communications, or related field required.
- 3+ years in content management or HR operations.
- Strong writing and editing skills with attention to detail.
- Knowledge of HR processes and content management principles.
- Ability to ensure compliance with templates and tone guidelines.
- Bilingual preferred (English + Spanish/Portuguese).
- ACKMP Certifications with Knowledge Management or Service Now (i.e. Certified KM Professional (CPKM®), Specialist (CKMS®), or Auditor (CKMA®))
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We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
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