Media Services Coordinator

Media Services Coordinator

Supports the Office of Media Services by maintaining audiovisual equipment in classrooms and other college locations; providing audiovisual support for events, desktop video conferencing, live streaming, and faculty and student media projects.

Location:

Williamson County, TN campus.

• First level desktop support & diagnostics for audiovisual equipment and system issues.
• Repairs and maintains simple to complex electronic equipment.
• Collaborates with Information Technology to resolve computer, software, and network issues.
• Standardizes classroom equipment by performing modifications to existing systems and new systems across all campuses (primarily Williamson); tests and debugs systems to ensure optimal operation.
• Diagnostics and troubleshooting of hardware/software.
• Provides audiovisual support for presentations and productions including delivery, setup, and retrieval for events.
• Provides lighting, sound, video display/projection, and video recording support for events.
• Programs audiovisual control systems.
• Secondary support for Desktop Video Conferencing.
• Provides “subject matter expert” support for instructional technology.
• Coordinates support services with Media Services Manager and Theater Coordinator.
• Operates theatrical lighting equipment including but not limited to lighting control consoles, DMX controlled equipment, etc.
• Operate professional sound equipment including but not limited to various analog and digital sound consoles, wireless handheld and belt pack microphone equipment, direct sources, various wired microphones, etc.
• Provides extended services to off-campus sites as needed.
• Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

• Maintain inventory of audiovisual equipment, spare parts, supplies, tools, and diagnostic equipment.
• Provides video, audio, and lighting support in the Flexible Instructional Space (FIS) and Community room at the Williamson Campus.
• Supervises the work and duties of student/temporary contract employees.
• Keeps current on emerging audiovisual technology best practices in education through reading and by attending conferences/workshops/classes.
• Identifies audiovisual and departmental needs: makes recommendations for improvements.
• Participates in other college activities, committees, or special assignments.
• Other duties as assigned.

• Bachelor’s degree in related field.
• One year experience troubleshooting and maintaining electronic equipment.
• One year experience operating audio, video, photographic and computer equipment.

• Extron Global Configurator.
• Familiarity with Extron video conferencing systems.
• Understanding of internet protocol (IP).
• Digital Multiplex controlled lighting systems.

• Knowledge of tools and equipment used in electronics work.
• Knowledge of electronic systems and design layout.
• Must have strong technical skills in the operation of video, sound, and computer devices.
• Must have excellent communication and organizational skills.
• Must have skills in the use of Word, Outlook, PowerPoint, and Excel.
• Ability to instruct and demonstrate to others.
• Ability to troubleshoot electronic systems.
• Ability to write processes and procedures.
• Ability to work independently without supervision.
• Ability to relate to the faculty, staff, and student population.
• Must be proactive and continue pursuing certifications and new technology.
• Maintain and update technical knowledge and be aware of impact of new technology.

• Heavy use of personal computers.
• Normal use of telephone and standard office equipment.
• Frequent travel to perform essential functions at extended campuses, attend meetings, workshops, professional development or other business-related functions.
• Work outside of normal business hours as required.
• Frequent standing, lifting, and climbing within office and campus environment.
• Frequent lifting of up to 40 pounds.

Temporary / Contract / Freelance

Student workers

$47,540 - $57,050