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Head of Customer Hierarchy & Operations
Job in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-08-01
Listing for:
Omnia-Partners
Full Time
position Listed on 2026-08-01
Job specializations:
-
Management
Operations Management -
Business
Operations Management
Job Description & How to Apply Below
OMNIA Partners seeks a Sr. Manager, Customer Hierarchy & Operations in Franklin, TN, to lead the Membership Operations team.
This working manager role combines people leadership (60–70%) with hands-on operational work (30–40%), focusing on customer hierarchy across systems and the transition to a new enterprise MDM platform. You will partner across sales, IT, finance, and e-commerce, develop SOPs, dashboards, and training materials, and ensure data integrity while accelerating process
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