Marketing Coordinator

IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY!

At United Communications, we’ve been connecting Middle Tennessee communities for over 75 years. What began as a rural telephone service in 1947 has evolved into one of the region’s fastest, most reliable internet providers—recognized by Broadband Now for top speeds and customer satisfaction. We deliver fiber and fixed wireless solutions with a personal, local touch. In partnership with Middle Tennessee Electric, we’re expanding broadband access to underserved areas, making this an exciting time to join our growing team and build your career.

• Award-Winning Culture: 2023 & 2024 Best Places to Work
• Trusted Local Employer for over 75 Years: 4.7 Google Star Rating
• Commitment to Employee Well-Being & Satisfaction:
  Employee-Focused Benefit Offerings
• Top 100 Fiber-To-The-Home Leader
• 401k + Match, HSA, and more!

The Marketing Coordinator supports the execution of multiple marketing initiatives based on the needs of the business. These may include tasks such as social media marketing, content and collateral creation, ad creation, event management & execution, newsletter & blog writing, product marketing messaging, graphic creation, and KPI reporting. This role develops engaging content, analyzes performance, and makes adjustments as necessary to drive more brand awareness, qualified leads, and customer growth.

This role supports marketing efforts in existing and new service areas, and collaborates with other members of the marketing team, internal market success teams, cross-functional teams, and external partners to ensure consistent brand messaging. The ideal candidate is creative, adaptable, open to learning new marketing tactics, and able to manage multiple projects in a fast-paced environment.

This is a full-time, direct-hire position based out of our Franklin, TN office. The schedule is typically Monday through Friday, 8:00 AM to 5:00 PM, and the role is fully on-site. Occasional attendance at events outside of standard business hours, including evenings and weekends, will be required.

Duties include the following, but other duties may be assigned as required.

• Support the planning, coordination, execution, and evaluation of marketing campaigns designed to increase brand awareness, generate qualified leads, and support customer growth.
• Plan and execute assigned marketing initiatives.
• Write, edit, and proofread engaging marketing content for assigned scope such as social media, emails, advertisements, direct mail pieces, sales collateral, presentations, and other communications.
• Coordinate the development and production of marketing materials, working with internal team members, graphic designers, vendors, and other partners to ensure projects are accurate, on brand, and completed on time.
• Help maintain consistent brand messaging, tone, visual standards, and product information across marketing channels and materials.
• Track campaign activity and performance metrics, prepare routine reports, and help identify opportunities to improve marketing results.
• Make approved adjustments to campaign content, audiences, timing, or tactics based on performance data, customer feedback, and direction from Marketing leadership.
• Collaborate with other members of the Marketing team, Market Success teams, Sales, Product, Operations, Customer Experience, and other departments to support company priorities.
• Assist with the planning and execution of community events.
• Represent United Communications professionally at community events and in interactions with customers, prospects, vendors, and community partners. Some events may occur during evenings or weekends.
• Manage multiple…