Referral Nurse - Intake Call Center (Prn

Responsibilities

At Rolling Hills, our mission is to offer compassionate, safe, effective behavioral healthcare treatment. We use solution-focused strategies and diligently strive for a safe positive environment for patients, families, and employees. We never forget that we provide care and comfort to people in need.

Rolling Hills Hospital is hiring Referral Nurses to work in the Call Center. Referral Nurses must be Registered Nurses (RN) or Licensed Practical Nurses (LPN) and will coordinate and process admissions into the hospital. They will review incoming referral calls and faxes, and manage the facility’s bed-board, maintaining an accurate representation of bed availability and placement for patients.

$3 Weekend days; $4 Weeknights; $7 Weekend Nights

Education/Training
:
Graduate of an accredited nursing school. Currently licensed to practice by the Tennessee Board of Nurse Examiners as a Registered Nurse. Certification by the American Nurses Association Credentialing Board is preferred.

Licensure/Certification
:

• Current Tennessee State Registered Nurse License or Licensed Practical Nurse License
• Current CPR certification (training provided)
• Current Handle With Care (HWC) certification (training provided)

Experience
:
Experience in psychiatric evaluation, triage, and crisis stabilization preferred; strong assessment skills required; at least three years of acute psychiatric experience is preferred; managerial experience is preferred; excellent attention to customer service; ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crisis or resistant or negative toward organization; effective oral and written communication skills;

basic data entry skills preferred; proficiency in critical thinking skill related to psychiatric nursing, physical nursing assessment skills, and emergency management of psychiatric patients is essential. Understanding of EMTALA guidelines, mandatory screening agent usage, and HIPAA regulations knowledge preferred.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.