Retail Sales Specialist; Franklin, TN

Retail Sales Specialist (Franklin, TN) – Staples

Address: 2000 Mallory Lane, Franklin, TN 37067, US

Job Type: Permanent

Sales Specialists provide exceptional customer service by helping customers find comprehensive solutions both in-store and through the kiosk. You will keep customers’ needs in mind, provide solutions, and collaborate with a fun, team‑oriented retail culture. Hiring is immediate and training is provided.

• Create a positive, inviting environment and learn customers’ needs.
• Stay current on technology products, offerings, and services to recommend total solutions.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on various responsibilities, such as cashier, merchandising, returns, and other duties as assigned.

• Flexible part‑time hours, generous paid time off, and weekly pay.
• Career growth opportunities.
• Associate discounts on in‑store and online merchandise, services, and warranty plans.
• Discounts at hundreds of retailers and restaurants.
• 401(k) plan with company match.
• Dental and vision insurance.
• Additional employee benefits.
• Compensation based on qualifications and experience.

• Able to work a flexible schedule based on the store’s needs.
• Demonstrated ability to engage customers and understand their needs.
• Ability to collaborate and work cooperatively in a high‑paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10–50 pound range, climb ladders, stand and walk continuously.
• Preferred but not required: experience selling products or services.

Staples does not sponsor applicants for work visas for this position.