Account Manager

Job Details

• Job Location:
  
  Main Office - Franklin, TN 37067 (On-site or Hybrid)
• Salary: $45,000.00 - $60,000.00 per year
• Shift: Day
• Job Category:
  Sales
• Position:
  Sales Account Manager

Logo Brands is seeking a driven and team-oriented Sales Account Manager to support our growing sales organization. This person will work closely with Sales Leads to manage retail accounts, drive sales growth, and ensure exceptional service to our customers and buyers. At Logo Brands, we value grit, teamwork, and a competitive spirit. We work hard, move fast, and celebrate wins as a team.

This role is a great fit for someone eager to learn and contribute in a meaningful way.

You are hungry to learn, eager to contribute, and thrive in a fast-moving environment where priorities can shift quickly. You are detail‑oriented but also know how to zoom out and see the bigger picture. You care about doing work that makes a difference, and you enjoy being part of a team that celebrates wins together. You want a job where you’re trusted to take ownership and grow.

• Enter and manage customer orders, ensuring all information is accurate and up to date so orders can ship in full and on time.
• Communicate directly with buyers on the status of their orders, providing updates and resolving any issues as needed.
• Assist customers and buyers with planning and writing their purchase orders based on inventory, lead times, and program goals.
• Support assigned Sales Leads with daily sales tasks, account maintenance, and communication.
• Prepare and organize sales materials, product information, and pricing sheets.
• Coordinate with internal departments to ensure timely order processing and customer satisfaction.
• Analyze customer data to identify trends, suggest improvements, or surface sales opportunities.
• Assist in preparing for line reviews, trade shows, and key customer presentations.
• Collaborate with product development, licensing, and marketing teams to ensure alignment with sales goals.
• Maintain accurate customer records and reporting in CRM systems.

• Bachelor’s degree preferred or equivalent relevant work experience.
• 1–2 years in a sales support, account management, or customer‑facing role (internships included).
• Excellent communication and organizational skills.
• Strong attention to detail and ability to manage multiple priorities at once.
• Advanced proficiency in Microsoft Excel; working knowledge of PowerPoint and Word.
• Familiarity with SAP and/or Hub Spot is a plus.
• Team‑player mindset with a strong work ethic and initiative.

• Microsoft Excel (pivot tables, VLOOKUP, and reporting)
• SAP for order management and customer data
• Hub Spot for communication and tracking
• Outlook for daily communication and scheduling
• SharePoint and Microsoft Teams for collaboration

• Honorable – treats teammates and customers with integrity
• Improving – always seeking growth and learning
• Team‑Player – selfless, honest, and accountable
• Competitive – has a desire to win and excel
• Optimistic – brings positive energy to challenges
• Nimble – embraces change with urgency and flexibility
• Gritty – solves problems with determination and follow‑through

Many of our Sales Account Managers have advanced to roles such as National Account Managers, Sales Leads, or cross‑functional leaders at Logo Brands. We believe in promoting from within and helping our people grow.