Account Manager

Sales Account Manager

Location:

Franklin, TN (On-site or Hybrid)
Overview:

Logo Brands is seeking a driven and team-oriented Sales Account Manager to support our growing sales organization. This person will work closely with Sales Leads to manage retail accounts, drive sales growth, and ensure exceptional service to our customers and buyers.

At Logo Brands, we value grit, teamwork, and a competitive spirit. We work hard, move fast, and celebrate big wins as a team. This role is a great fit for someone who is eager to learn and contribute in a meaningful way.

Who You Are:

You are hungry to learn, eager to contribute, and thrive in a fast-moving environment where priorities can shift quickly. You are detail-oriented but also know how to zoom out and see the bigger picture. You care about doing work that makes a difference, and you enjoy being part of a team that celebrates wins together. You want a job where you're trusted to take ownership and grow.

Key Responsibilities:

Enter and manage customer orders, ensuring all information is accurate and up to date so orders can ship in full and on time Communicate directly with buyers on the status of their orders, providing updates and resolving any issues as needed

Assist customers and buyers with planning and writing their purchase orders based on inventory, lead times, and program goals

Support assigned Sales Leads with daily sales tasks, account maintenance, and communication

Prepare and organize sales materials, product information, and pricing sheets

Coordinate with internal departments to ensure timely order processing and customer satisfaction

Analyze customer data to identify trends, suggest improvements, or surface sales opportunities

Assist in preparing for line reviews, trade shows, and key customer presentations

Collaborate with product development, licensing, and marketing teams to ensure alignment with sales goals

Maintain accurate customer records and reporting in CRM systems

Qualifications:

Bachelor’s degree preferred or equivalent relevant work experience1–2 years in a sales support, account management, or customer-facing role (internships included)
Excellent communication and organizational skills

Strong attention to detail and ability to manage multiple priorities at once Advanced proficiency in Microsoft Excel; working knowledge of PowerPoint and Word Familiarity with SAP and/or Hub Spot is a plusA team-player mindset with a strong work ethic and initiative

Tools You’ll Use Regularly:

Microsoft Excel (pivot tables, VLOOKUP, and reporting)
SAP for order management and customer data

HubSpot for communication and tracking

Outlook for daily communication and scheduling

SharePoint and Microsoft Teams for collaboration

Core Values Fit:

We’re looking for someone who embodies our core values:

Honorable – treats teammates and customers with integrity

Improving – always seeking growth and learning

Team-Player – selfless, honest, and accountable

Competitive – has a desire to win and excel

Optimistic – brings positive energy to challenges

Nimble – embraces change with urgency and flexibility

Gritty – solves problems with determination and follow-through

Growth Opportunity:

Many of our Sales Account Managers have gone on to become National Account Managers, Sales Leads, or cross-functional leaders at Logo Brands. We believe in promoting from within and helping our people grow.
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