Sales Associate

Member Experience Specialist (Sales Associate) – Orange theory Fitness Franklin

Pay: $14-$16/hr base + commission

Schedule: Morning: 4:30 AM – 12:30 PM;
Evening: 12:30 PM – 7:00 PM (M–F);
Weekends:
Saturday & Sunday, 6:00 AM – 1:00 PM. Must be available for either shift and weekends.

Be the face of Orange theory. Build relationships. Close the sale. Change lives.

Do you thrive in a fast-paced, people-first environment? Are you confident on the phone, energized by connecting with others, and motivated by hitting goals?

At Orange theory Fitness Franklin, our Sales Associates are more than front desk staff—they are relationship builders, experience creators, and membership sales drivers. If you bring a strong work ethic, passion, and the ability to confidently ask for the sale, this is your opportunity to grow.

• Greet every member and guest with energy, enthusiasm, and professionalism
• Build genuine relationships that turn first-time visitors into long-term members
• Confidently present and sell gym memberships
  , guiding prospects to the right fit
• Follow up on leads, make calls, and book intro classes
  —not afraid of the phones
• Consistently ask for the sale and close memberships
• Support coaches and ensure a seamless studio experience during classes
• Maintain a clean, organized, and welcoming studio environment
• Represent Orange theory at community events and outreach opportunities

• Competitive hourly pay +
  uncapped commission potential
• Free Orange theory membership
• Retail discounts on OTF gear
• Growth opportunities within a fast-growing brand

• Strong work ethic and reliability
• Passion and high energy
  —you bring the vibe to the studio
• Outgoing personality with the ability to connect quickly
• Coachable and open to feedback and growth
• Team player who thrives in a collaborative environment
• Comfortable on the phone—you don’t avoid calls, you own them
• Skilled at building relationships and earning trust
• Confident in asking for the sale and closing memberships

• Sales, retail, or customer service experience
• Experience selling memberships, fitness services, or similar is a plus

Orange theory is a heart‑rate‑based, full‑body group training program designed to boost metabolism, build strength, and improve overall fitness. We’re on a mission to help people live healthier, stronger, and more confident lives—and our front desk team plays a key role in making that happen.