Sales Lead, Sales

European Wax Center began as a family‑owned business. Since 2004, we have provided our guests with a first‑class waxing experience centered around proprietary Comfort Wax, private waxing suites, a crisp clean environment, and the most professionally trained estheticians in the industry. From day one, we have been putting our values into action to delight our guests with an exceptional waxing experience.

We are currently seeking a Sales Lead who can execute on all of European Wax Center’s policies and procedures while upholding performance standards. The Sales Lead will lead by example and achieve individual KPI’s to exceed and uphold profitability.

This position is excellent for those looking for growth opportunities. You’ll earn hourly pay with the ability to earn uncapped commission.

The Sales Lead is responsible for working along with the Center Sales Leader to ensure every guest has an exceptional experience while driving the center’s KPI metrics. Our core purpose is to help people feel more confident about themselves.

• Ensure each guest has an exceptional customer experience
• Ensure all confirmation calls are made and addressed
• Focus on daily KPI to drive profitability
• Establish a loyal guest base through service, product presentation, and behavior
• Follow front desk procedures to drive performance
• Maintain impeccable center cleanliness and organization
• Update communication group chat
• Be self‑motivated, go‑getter, accountable, punctual, organized, and reflective of the brand, leading and inspiring by example, encouraging fact‑based solutions and celebrating the success of others
• Understand, believe in and uphold EWC Core Values
• Hourly pay plus uncapped commission structure
• Discounts on all waxing and products
• Health, dental, vision benefits for full‑time associates
• 401(k)
• Paid time off

• Open and flexible
• Must be available for morning, night, and weekend shifts and on call for emergencies

535 Cool Springs Blvd #125, Franklin, TN 37067