Sales Associate, Part Time, Springs Williams Sonoma

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast‑paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying World‑Class service standards.
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions.
• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Efficiently and accurately perform register transactions (sales, returns, and exchanges).
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all Company policies and procedures.

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required).
• High school diploma or equivalent preferred.
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week. For an associate to be scheduled 20 hours or more weekly, greater availability will be required.

• Generous discount on all Williams‑Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program that supports physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).

• We’re a successful, fast‑growing company with an entrepreneurial vibe.
• A technologically and data‑driven business.
• Competitive salaries and comprehensive health benefits.
• We’re at the forefront of tech and retail, redefining technology for the next generation.
• We’re passionate about our internal and external clients and live/breathe the client experience.
• We get to be creative daily.
• A smart, experienced leadership team that wants to do it right and is open to new ideas.
• We believe in autonomy and reward taking initiative.
• We have fun!

• Love to sell, can articulate a proven ability to exceed selling goals & can close a sale.
• Succeed in a team environment, while able to work independently & manage your own time.
• Thrives in an entrepreneurial environment & constantly looking for ways to think outside‑the‑box.
• Knows what questions to ask your customers to understand their personal cooking style & needs.
• Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• Most successful when provided with clearly defined daily sales goals & metrics.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories, in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

This role is not eligible for relocation assistance.