Dhs Program Specialist

Work Activities

Job Information

Opening Date/Time: 06/16/2026 12:00 AM Central Time
Closing Date/Time: 06/29/2026 11:59 PM Central Time

Salary (Monthly): $3,631.00 - $5,434.00
Salary (Annually): $43,572.00 - $65,208.00

Job Type: Full‑Time

City, State

Location:

Nashville, TN
Statewide

Department:
Human Services

Department of Human Services, Davidson County

For More Information, Visit the Link Below

https://(Use the "Apply for this Job" box below)._Spec

This is a hybrid position

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history to be considered for this position.

Education and Experience:

Bachelor's degree and five years of full‑time professional experience in one or a combination of the following: social services, human services, education, accounting, auditing, program policy development, federal program contract management, case management, eligibility determination, and/or social services grant coordination.

Substitution of Graduate Education for

Experience:

Graduate coursework in any social services field may be substituted for the required experience, on a year‑for‑year basis, to a maximum of two years.

Substitution of Experience for

Education:

Additional full‑time professional experience in a field as listed above may substitute for the required education on a year‑for‑year basis to a maximum of four years.

OR
Experience equivalent to three years in human services work as a state employee or as a contractor with the State of Tennessee.

• Complete a criminal history disclosure form in an approved manner.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample prescribed by the TBI criminal history records clerk.

This class performs human services program evaluation and consultative work. An employee in this class is responsible for the evaluation of human services program delivery or the interpretation of policy and procedure for a region, central office reviewer, or policy writer. This class differs from the DHS Program Coordinator in that a coordinator acts as the lead policy writer for program policy and procedure development and coordinating human services program delivery in accordance with policies and procedures.

• Identify training needs and develop and/or conduct specialized training for staff, contracted agencies, and community organizations.
• Review casework and provide guidance and direction to staff; monitor individual or group performance and provide feedback to supervisors.
• Review existing policies and procedures and suggest improvements to enhance program service delivery, quality, and timeliness; evaluate effectiveness of program delivery.
• Serve as a technical liaison by reviewing, interpreting, and explaining current or updated policies and procedures to staff, contractors, or partners, ensuring clear understanding, implementation, and compliance with regulations.
• Disseminate program information and promote divisional programs to staff, providers, internal/external partners, contractors, and the public; develop and maintain constructive and cooperative relationships to accomplish specific tasks and projects.
• Identify, develop, and implement long‑range objectives and strategies to improve quality of service, achieve program goals, and ensure efficiency; analyze information and evaluate results to determine the best solutions and solve problems.
• Compile, categorize, calculate, verify, and/or analyze data, statistics, or other information from various systems and external sources to ensure adherence and support leadership in strategic initiatives.
• May provide input into new technologies and assist with user acceptance testing.

• Decision Quality
• Optimizes Work Processes
• Organizational Savvy
• Communicates Effectively
• Situational Adaptability

• Customer and Personal Service
• Clerical
• Law and Government

• Active Learning and Listening
• Complex Problem Solving
• Critical Thinking
• Judgment and Decision Making
• Reading Comprehension

• Deductive Reasoning
• Inductive Reasoning
• Problem Sensitivity
• Written Comprehension

• General Office Equipment
• Computer/Laptop/Tablet