Transportation Control Tower Analyst - Ocean Security Clearance

Position: Transportation Control Tower Analyst - Ocean with Security Clearance
Position:
Transportation Control Tower Analyst - Ocean

Location:

Franklin, TN (100% Onsite) Duration: 6-12 Months Contract Pay range: $40.00-$43.00 per hour on W2

Schedule:

On site for first month of training, transition to hybrid schedule after

Job Description:

* We are seeking a skilled and analytical Transportation Control Tower Analyst - Ocean to join our global logistics team, overseeing and optimizing international ocean freight operations across import and export flows. This role focuses on end-to-end ocean shipment visibility, exception management, carrier performance, and issue resolution across ports, terminals, and inland connections.
* The ideal candidate will serve as a central coordination point between carriers, freight forwarders, ports, customs brokers, and internal stakeholders to ensure on-time, cost-effective, and compliant ocean transportation while proactively managing disruptions in the global supply chain.

Key Responsibilities:

Ocean Freight Operations
* Monitor and manage international ocean shipments (FCL, LCL) from port of origin through final inland delivery.
* Track vessel schedules, port congestion, ETA changes, rollovers, and capacity constraints.
* Actively manage shipment exceptions such as missed sailings, port delays, demurrage, detention, and customs holds.
* Ensure timely coordination of pre-carriage and on-carriage movements, including drayage and intermodal handoffs. Carrier, Forwarder & Port Coordination
* Serve as primary liaison with ocean carriers, NVOCCs, freight forwarders, port terminals, drayage providers, and SE's LLP Uber Freight.
* Monitor carrier performance against KPIs including on-time arrival, transit reliability, and exception frequency.
* Support carrier allocation and service lane strategies with procurement and network teams. Exception Management & Case Resolution
* Manage ocean shipment issues within a control tower case management framework.
* Conduct root cause analysis and recommend corrective actions.
* Communicate impacts and recovery plans to stakeholders. Data Analysis & Performance Reporting
* Analyze ocean transportation data to identify trends, risks, and improvement areas.
* Develop dashboards and KPI reporting using Power BI or Tableau.
* Provide actionable insights to leadership. Cost Optimization
* Identify opportunities to reduce ocean freight and accessorial costs.
* Support rate analysis and carrier performance reviews.
* Monitor and dispute demurrage and detention charges. Compliance & Documentation
* Ensure compliance with international trade and customs regulations.
* Validate accuracy of Bills of Lading and shipping documentation.
* Support customs clearance issue resolution. Process Improvement & Projects
* Drive process improvements to enhance visibility and predictability.
* Support system enhancements, carrier onboarding, and workflow standardization. Must have:
* Must have the Ocean Freight Experience for this role
* Experience with TMS, control tower platforms, and BI tools
* Global control tower experience
* Knowledge of demurrage/detention management
* APICS or CSCMP certification
* Advanced Power BI or Tableau skills