Shipping and Receiving Agent

Position Report to:

Purchasing Supervisor

• Physically receives deliveries of orders issued in our database systems. Additional electronic receiving is done for Purchase Orders processed in the database.
• Receive and process invoices through data entry while ensuring the invoice is complete and totals are accurate.
• Create all of the relevant Labels for stocked parts and apply them to the received parts.
• Manage/file/record/stamp the hard copies and process the electronic documents related to these Purchase Orders. Hard copies are delivered daily to Accounts Payable (Myatt).
• Retrieves invoices electronically to assemble the final Purchase Order packet and document the transactions in the database.
• Communicates with recipients on merchandise received (Myatt). Coordinate with end users for Return Merchandise Authorizations, Core Returns, and any other type of shipments.
• Keeps the receiving docks well organized, clean, and safe while making sure necessary labels, equipment, materials, and supplies are always available (Myatt).
• Daily cycle counts and generate reports (Daily, Weekly, Monthly).
• Change and develop reports in Crystal Reports
• Assist in quarterly physical inventories
• Prepare and maintain files of shipments sent and received
• Verify packing slip against the purchase order
• Verifies receipt of items by comparing items received to items ordered, resolves shipments errors with suppliers
• Monitor and track packages and keep records of shipped items
• Maintain records of damaged goods that have been received
• Communicate directly to recipients about merchandise received within the organization in a timely manner.
• Prepare calculations for rates based on weight and shipping zones
• Maintain and monitor Return Merchandise Authorization (RMA) with vendors
• Lift and move heavy items/packages as required
• Use a computer as needed for email, internet information, and Microsoft Office documents to create entries and maintain an electronic log of incoming and outgoing packages
• Maintain a busy loading dock in good order, including all necessary labels, equipment, materials, and supplies
• Strong organizational skills

• Physical activity includes but not limited to, sitting, standing, lifting, reaching, walking, writing, carrying, grasping, holding, clarity or vision, speaking, and listening.
• Must be able to operate office equipment, including but not limited to telephone system, computer system, printer, copy machine, adding machine, and camera equipment.

• Ability to work assigned schedule and work overtime as needed
• Respond to emergencies (such as reporting to work early/staying late due to bad weather)
• Maintains effective working relationships with all levels of employees
• Maintain confidentiality
• Understand and carry out detailed written or verbal instructions
• Perform arithmetic calculations
• Receives, count products, and accurately reports figures
• Have good problem-solving skills
• Speak clearly and distinctly
• Work with little supervision
• Perform repetitive work
• Practice good customer services skills
• Meet required deadlines
• Must adhere to all safety rules
• Ability to make oral presentations
• Ability to compose a written document
• Have a valid TN driver’s license

High School Diploma or GED with some continuing education in a related field.

Experience in a shipping/receiving environment with experience managing inventory, deliveries, and dealing with vendors, preferably in a transit or similar operating environment. A viable combination of education, training, and experience may be considered.

Must be proficient with all Microsoft Office applications.