Loan Assistant

Please see Special Instructions for more details.

Posting Summary Working Title

Loan Assistant

Role Code 29144-SW

FLSA Nonexempt

Pay Band 04

Position Number 277W0350

Agency Paul

D. Camp Community College

Division Paul

D. Camp Community College (Div)

Work Location Franklin (City) - 620

Hiring Range $20.02 - $22.00 hr

Emergency/Essential Personnel No

EEO Category 6-Administrative Support

Full Time or Part Time Part Time

Does this position have telework options?
-Telework options are subject to change based on business needs
- No

Does this position have a bilingual or multilingual skill requirement or preference? No

Monday – Friday, 8:00 AM – 2:00 PM This is a wage position limited to working no more than 1,500 hours during the 12 month period of May 1 – April 30, regardless of the hire date.

Sensitive Position No

Paul

D. Camp Community College is a small 2-year college in Southeast Virginia. Campuses are located in Franklin and Suffolk. There also is a center in Smithfield. The college offers associate degrees, certificates, and career studies certificates In transfer and career/technical programs; credit and non-credit workforce services and training for businesses and industries; special interest classes for the community; and summer classes for youth through the Regional Workforce Development Center.

A dual enrollment program for high school students, online courses, and developmental studies classes are available at the college as well. Customer Service responsibilities—Provide excellent customer service in person and using appropriate technology such as telephone, email, Zoom meetings, etc. Assist with Loan Assistance – Provide backup to Loan Officer (located on Suffolk campus) to provide point of contact on Franklin campus for students.

Financial Aid Advising-providing assistance to students, working closely with other departments to ensure a seamless student experience. Coordinate Federal Work-Study ( FWS ) Program on Franklin Campus-Manage student employment program from posting job descriptions to reconciling funds. File Maintenance— Create and maintain files and spreadsheets to track students. Use Scanning software to manage documents. Administer Funds— Analyse financial aid problems and take corrective action.

Authorize, disburse, and assist with reconciliation of loan, grant and scholarship. Other Duties-Travel and other duties, as assigned.

This is a wage position limited to working no more than 1,500 hours during the 12 month period of May 1 – April 30, regardless of the hire date.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Experience with word processing and spreadsheet software (e.g. MS Office Suite).
• Demonstrated ability to provide excellent customer service, while maintaining confidentiality.
• Demonstrated ability to work and make decisions under pressure, with a high level of accuracy. and attention to detail, while maintaining composure.
• Demonstrated ability to work cooperatively in a team environment, adapting quickly and easily to competing deadlines.
• Demonstrated ability to communicate effectively, both orally and in writing, including public speaking.
• Experience maintaining accurate, complete and up-to-date client files and…