Member Service Representative (Teller

Position Summary

Bronco Federal Credit Union is currently accepting applications for a Member Service Representative (Teller) at our Franklin location.

• Greet members promptly and pleasantly and give efficient, accurate service with attention to detail in the processing of all transactions such as: receive and process deposits, withdrawals, loan payments, and transfers on accounts, cash and disburse checks, stop payments, wires, and account maintenance.
• Responsible for balancing daily.
• Provide accurate information regarding accounts, services, products, policies and procedures.
• Responsible for learning products and services (i.e., deposit and loan services) in order to provide solutions to members’ financial needs.
• Responsible for developing and maintaining member relationships.
• Researches, responds to, and resolves member questions.
• Compliance with applicable statutes and regulations including, but not limited to, BSA.
• Perform other related duties as assigned.

• Computer and math skills
• Strong customer service abilities
• Attention to detail
• Ability to learn quickly and adapt
• A passion for meeting people and helping match members with the right products and servicesA High School diploma or GED is preferred.

At Bronco, you’ll be part of a great team and enjoy competitive pay, excellent benefits, and a strong 401(k) plan.

Monday-Friday, 8am - 5pm