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Wireless Customer Experience Specialist

Job in Franklin, Southampton County, Virginia, 23851, USA
Listing for: T-Mobile
Full Time position
Listed on 2026-07-24
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Sales
Salary/Wage Range or Industry Benchmark: 40000 - 46000 USD Yearly USD 40000.00 46000.00 YEAR
Job Description & How to Apply Below

T-Mobile is seeking a Retail Associate to assist customers with technology and service needs in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations to drive satisfaction and loyalty. Success is measured by customer satisfaction and product knowledge proficiency, supported by ongoing training and collaboration with

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