Commercial Lines Inside Sales & Marketing Coordinator

Location: Wellesley/Franklin, MA

Job :184

# of Openings:1

Location: Wellesley or Franklin, MA

The Commercial Lines Inside Sales & Marketing Coordinator plays a critical role in driving profitable new business growth for Deland, Gibson. This role is designed as a
developmental position
, beginning with a primary focus on commercial lines marketing, quoting, binding, and issuing new business, and evolving into a full
inside sales role
over time.

Initially, this position supports producers and the sales organization by efficiently handling select-market and small commercial opportunities—ensuring speed to quote, accuracy in placement, and a high-quality client experience. As the role matures, it will take on greater responsibility for
owning inbound leads, producer handoffs, and inside sales opportunities
, operating within DG’s Ideal Client Profile and GRIP-based sales process. This role is essential to protecting producer capacity, maintaining carrier relationships, and supporting DG’s scalable growth strategy.

• Market, quote, present, bind, and issue new Select Market commercial insurance accounts
• Work closely with producers, account managers, and carrier partners throughout the new business lifecycle
• Gather underwriting information, submit applications, and manage carrier follow-ups
• Ensure accuracy and completeness of policy documentation and issuance
• Support remarketing efforts when needed
• Accurately enter and maintain data in Applied Epic and related systems
• Identify, qualify, and engage new business opportunities through inbound leads, producer handoffs, and outbound outreach
• Conduct discovery conversations aligned with DG’s GRIP sales framework
• Educate and advise prospects on coverage options and risk considerations (within defined authority)
• Present proposals and close business within assigned parameters
• Transition bound accounts smoothly into the service team with proper onboarding and documentation
• Maintain clear, professional communication with clients, carriers, and internal stakeholders
• Uphold DG’s value proposition, service standards, and consultative approach

• Bachelor’s degree in business, sales, marketing, or related field preferred
• 2+ years of Property & Casualty insurance experience
• Active Massachusetts P&C License required
• Strong understanding of commercial insurance coverages and underwriting basics
• Sales aptitude with a consultative mindset
• Exceptional attention to detail and follow-through
• Strong written and verbal communication skills
• Proficiency in Microsoft Office; familiarity with Applied Epic preferred

• Highly organized with the ability to manage multiple priorities
• Comfortable working with data, metrics, and sales activity tracking
• Self-motivated and accountable; thrives in a fast-paced environment
• Coachable, curious, and eager to develop sales and advisory skills
• Professional presence with the ability to collaborate across departments
• Growth-oriented mindset aligned with performance and continuous improvement

This position does not have any supervisory responsibilities.

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, tablets, phones, multi-function printers, and fax machines.

While performing the duties of this job, the employee is regularly required to talk and/or listen; frequently stand; walk; sit for extended periods of time; frequently use hands/fingers to handle/feel when operating a computer and other office equipment; reach with hands and arms.