Senior Customer Experience & Service Advocate
Job in
Franklin, Milwaukee County, Wisconsin, 53132, USA
Listed on 2026-07-13
Listing for:
3M HEALTHCARE
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Northwestern Mutual in Wisconsin is seeking a point-of-contact and technical expert for their assigned financial representatives. The role expedites special handling cases, negotiates resolutions, and educates/train field staff to improve the field client experience while aligning with company goals.
The position is cross-functional, requires building relationships with clients, field force, and internal partners, and leverages data analytics to drive root-cause analysis and service recovery.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×