Key Account manager--SLSLC

BMT Aerospace specializes in the development and production of precision gears, transmissions and actuators for the aerospace industry.

BMT Aerospace division is firmly focused on international growth, active in 3 locations worldwide – the USA, Romania and Belgium – and has an impressive portfolio of clients such as Boeing, Airbus, Bombardier, Asco and Rolls Royce.

• Strategic Account Management & Customer Satisfaction
  • Serve as the primary interface for all commercial and operational matters with key aerospace customers (OEMs, Tier 1, MROs).
  • Build and maintain strong relationships at multiple levels within the customer organization, from operational buyers to senior executives.
  • Drive customer satisfaction (NPS, performance ratings, audit outcomes) through proactive communication, problem‑solving, and continuous improvement.
  • Anticipate customer needs and align internal stakeholders to ensure delivery performance, responsiveness, and value creation.
  • Coordinate quarterly and annual business reviews, focusing on relationship health, performance metrics, and growth plans.
• Profitability & Topline Growth
  • Own the P&L contribution of assigned accounts, ensuring revenue and margin targets are met or exceeded.
  • Identify and execute growth opportunities, including contract renewals, price adjustments, long‑term agreements, and participation in new development programs.
  • Partner with internal stakeholders to evaluate and improve cost competitiveness, production efficiency, and price positioning.
  • Monitor contribution margin, commercial risks, and payment terms; take corrective actions when profitability is at risk.
  • Support annual business planning and forecasting cycles, ensuring alignment with site and group financial objectives.
• Demand Management & Forecast Alignment
  • Consolidate and validate customer demand, coordinating closely with Supply Chain, Planning, and Production to ensure on‑time, on‑spec delivery.
  • Translate customer forecasts into internal capacity and production plans, ensuring BMT’s demand visibility and operational readiness.
  • Challenge inconsistencies in customer demand and negotiate feasible delivery solutions balancing customer urgency and factory constraints.
  • Track monthly order intake, backlog, and delivery performance metrics, ensuring alignment with topline objectives.
• Cross‑Functional & Matrix Leadership
  • Demonstrate the ability to lead cross‑functional account teams (Sales, Engineering, Operations, Quality, Finance) in a matrix structure to deliver commercial, technical, and delivery objectives.
  • Influence without formal authority, ensuring alignment between customer expectations and internal capabilities.
  • Escalate and coordinate issue resolution with site leadership and the Head of KAM when required.
  • Facilitate strong communication channels between the customer, BMT site management, and corporate leadership.
• Reporting, Governance & Strategic Insight
  • Maintain accurate account plans, revenue forecasts, and project documentation.
  • Provide regular reporting to the Head of KAM and senior management on account performance, risks, and opportunities.
  • Monitor market developments, competitor activity, and new aerospace technologies to inform long‑term strategic positioning.
  • Ensure compliance with contractual, ethical, and regulatory standards (AS9100, ISO
    9001, ITAR, etc.).

• Customer satisfaction and performance ratings (e.g., NPS, scorecards, audits)
• Topline growth and revenue realization vs. forecast
• Gross margin and profitability per account
• On‑time, on‑quality delivery performance
• Forecast accuracy and demand adherence
• Renewal rate and success in securing new business

• Demonstrated experience in managing OEM or Tier 1 accounts with full P&L accountability.
• Strong negotiation, financial acumen, and analytical skills.
• Proven ability to lead effectively within a matrix organization.
• Excellent communication, stakeholder management, and problem‑solving capabilities.
• Knowledge of aerospace quality standards (AS9100, ISO
  9001) and regulatory frameworks.
• Proficiency in ERP systems and data‑driven reporting tools (e.g., Excel, Power BI).

• Bachelor’s or Master’s degree in Mechanical or Aerospace Engineering, or related field (MBA preferred).
• Minimum 2–3 years of experience in key account management, sales, or business development within aerospace or precision manufacturing.

Benefits start on the first day of hire.