Assistant Manager

Job Description

ABOUT THE JOB

Domino’s Pizza is hiring assistant managers to oversee daily store operations, maintain cost controls, manage inventory and cash, and ensure a high standard of customer service.

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes:

• All cost controls, inventory control, cash control, and customer relations.
• Setting a strong example and enforcing policy and procedures at all times.
• Staffing, paperwork, cost controls, cash control, food management, scheduling, maintaining a perfect image, adherence to standards, great customer service, attendance and punctuality, transportation to/from work, store cleanliness, marketing, and profitability.

ADVANCEMENT

Many team members progress from delivery drivers to general managers, franchise owners, or corporate positions.

DIVERSITY

Our mission is to create an inclusive environment where team members can reach their fullest potential.

SUMMARY STATEMENT

We take pride in our team members and strive for excellence in pizza delivery.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map, locate addresses within a designated delivery area.
• Navigate adverse terrain including multi‑story buildings, private homes, and other delivery sites while carrying product.

EXPOSURE TO

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures ranging from 36 °F in the cooler to 90 °F and above in some work areas.
• Sudden changes in temperature in the work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500 °F or higher.
• Sharp edges and moving mechanical parts.
• Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

• Talking and hearing on telephone. Near and mid‑range vision for most in‑store tasks.
• Ability to differentiate between hot and cold surfaces.
• Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.

PHYSICAL REQUIREMENTS

Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.

• Delivery personnel must travel between the store and delivery vehicle and between the delivery vehicle and the customer’s location.
• Paperwork is normally completed in an office at a desk or table.

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3′ × 1.5′.
• Cases are usually lifted from floor and stacked onto shelves up to 72” high.

• Large cans, weighing 3 pounds 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to front of the store.
• Trays of pizza dough are carried three at a time…