Coordinator, Membership

Job Category :
Administrative Support Workers

Requisition Number : COORD
001373

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• Posted :
  February 6, 2026
• Full-Time
• On-site

Showing 1 location

Maryland
Headquarters
421 Aviation Way
Frederick, MD 21701, USA

The Coordinator, Membership will provide vital administrative and operational support, assisting with daily tasks that ensure smooth execution of department operations, marketing, communications, and membership engagement efforts. This role is ideal for a highly organized and detail-oriented professional who excels in administrative functions, project coordination, and process management.

Provide day-to-day administrative support to the Marketing & Member Experience leadership team.

Assist with document creation, presentations, and reports, ensuring accuracy and professionalism.

Process invoices, track budgets, and maintain financial records related to marketing and membership activities.

Manage team files, databases, and marketing assets, ensuring organization and accessibility.

Serve as a liaison between internal departments to facilitate smooth communication and project execution.

Support marketing campaigns by organizing materials, proofing content, and assisting with distribution.

Assist with direct marketing coordination, list management, and campaign scheduling.

Maintain and update membership data, tracking engagement, renewals, and key metrics.

Coordinate logistics for member outreach initiatives, events, and special projects.

Handle member and partner inquiries related to marketing and membership programs, ensuring timely and professional responses.

Assist with event planning and execution, including scheduling, vendor coordination, and logistics.

Support social media and digital marketing efforts by organizing content and tracking engagement metrics.

Draft, format, and proofread marketing materials, emails, and other communications.

Support leadership and cross-functional teams on special projects as assigned, contributing to strategic initiatives, process improvements, and new program development.

Although this job description aims to capture the majority of the position duties, other duties may be assigned based on business and departmental needs.

Associate’s degree in business administration, marketing, communications, or related field.

Strong administrative and organizational skills with a focus on attention to detail.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfort with databases and CRM tools.

Excellent written and verbal communication skills.

Ability to multitask, prioritize responsibilities, and meet deadlines.

Professionalism and discretion in handling sensitive information.

Team-oriented with strong interpersonal skills and a proactive mindset.

Bachelor’s degree in business administration, marketing, communications, or related field.

1-3 years of experience in administrative support, marketing coordination, or membership services.

This position works in an office setting.

Typical working hours are 8:30 am – 5 pm, Monday through Friday, with a one-hour lunch break.

Generally, a climate-controlled environment with occasional exposure to outdoor weather conditions when attending aviation related events, including exposure to higher altitudes and confined spaces if in a general aviation aircraft.

This position requires some travel, up to 3% of the time, to various general aviation or industry-related events. Travel is by aircraft (general aviation and commercial) and by road or public transit.

The physical demands of this position are typical of a standard office environment. While performing the duties of this job, the employee will regularly be required to:

Sit for extended periods while working at a computer or attending meetings.

Use hands and fingers to operate a computer keyboard, mouse, and other office equipment.

Communicate effectively via email, phone, and in-person, which requires…