Operations Specialist

Company Overview

Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world‑class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.

We are looking for an Operations Specialist to join our growing team!

• Provide onsite direct support to a DoD client, serving as a staff action officer for the Product Director.
• Perform and maintain support functions, including monitoring, triaging, and responding to all incoming and outgoing taskings, as appropriate; coordinate responses and perform quality control and assurance prior to senior management review of programmatic documentation; draft, proofread, and edit internal and external correspondence.
• Serve as a highly visible, client‑facing Action Officer in support of a multi‑million‑dollar persistence surveillance program with more than 50 government and contractor personnel; ensure critical information is disseminated to internal and external entities, as appropriate.
• Provide administrative and operations support: reception, word processing, scheduling, database maintenance, document preparation, technical writing and documentation, development of deliverables, meetings, and conference support.
• Maintain the calendar, travel documentation (including Defense Travel System), update travel status, prepare official documentation/correspondence IAW AR 25-50 and arrange for meetings of organization.
• Manage scheduling of conference rooms; maintain conference room SharePoint calendar, arrange for teleconference support, set up conference room, ensure copier and printer equipment is operational and coordinate maintenance, as required.
• Monitor and respond to all incoming and outgoing taskings, to ensure a timely response IAW assigned suspense date.
• Assist with operations in supporting office functions and events, including but not limited to change of charter ceremonies.
• Assist in managing office needs, monitor space requirements, ensure office equipment is operational, and coordinate office equipment maintenance, as required (computers, telephones, video‑teleconference equipment).
• Coordinate VIP visits.
• Support organizational‑level operations.
• Maintain operations functional policies and procedures and communications (EXSUMS, Info Papers, Briefings, etc.).
• Archive operational documents and information.
• Receives minimal direction, technical guidance, and leadership necessary to accomplish the mission.
• Defines and documents processes into standard operating procedures or other written procedures.
• Possesses knowledge of organizational planning, risk management, and program analysis.
• Identifies existing or potential problem areas within the area of operations and recommends corrective action.

• Secret clearance level.
• Two (2) or more years in experience in Administrative and/or Operations Support.
• BA/BS or higher. An additional five years of experience in a related field may be substituted for education.

This is a full‑time position, Monday through Friday. Flexibility around core hours.

Aberdeen, MD

Full-time, Salary‑Exempt

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.