Office Administrator

Location
:
Dayton, Maryland (in-person)
Job Type
:
Full Time
Pay Range
: $20.00 – $23.00 / hour
Schedule
:
Monday – Friday

We are seeking a highly organized, service and detail-oriented Office Administrator to join our team. Ideal candidate must have at least 3 years of administrative or customer service experience. This position is full time, up to 40 hours a week, and in-person. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office while providing administrative support to our staff and customers.

This is a dynamic position that requires excellent communication skills, strong organizational abilities, and the ability to multitask effectively.

• Provide phone, reception, and general office support
• Take phone and web leads from potential customers
• Provide administrative support for field team
• Manage inventory, ordering, and organization of all office supplies
• Respond to customer and vendor emails and provide account support
• Data entry support including CRM and spreadsheets
• Facilitate equipment repair and requests related to company owned technology, including computers and phones
• Assist with office printer maintenance and supplies
• Log tickets with Miss Utility for upcoming jobs
• Create job folders to prepare for upcoming work to be performed
• Receive and distribute company mail and parcels
• Perform other duties as assigned
• Proven experience in office management or a similar administrative role
• Proficient in using office software (e.g., Microsoft Office Suite – Word, Excel)
• Knowledge of CRM platforms
• Exceptional problem solving, time management, prioritization and organizational skills
• Ability to work with minimal direction, speed and efficiency
• Excellent written and verbal communication skills, including active listening
• Service-oriented and thrives on providing exceptional customer service in person and on the phone
• High attention to details, ability to take directions, self-check and follow up on work
• Intermediate computer and typing skills; database experience is a plus
• Ability to apply discretion, trust with confidential company information