Respite Assistant

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Full Time Calhoun Place, Derwood, MD, US

10 days ago Requisition

Salary Range: $18.12 To $19.04 Hourly

For a limited time, all new hires are eligible for the benchmark incentive payments totaling up to $1000.00!! More information is on our Employee Benefits page on our website. Come join us and find out what it’s all about!

The Arc Montgomery County has an exciting vacancy for a Respite Assistant. The Respite Assistant plays a crucial role as the primary point of contact for the Respite Coordination department. This position requires the ability to thrive in a fast-paced environment, deliver exceptional customer service, communicate effectively, and support a diverse range of personalities and individuals seeking respite care and related information.

Communication Management

• Track and meticulously maintain all relevant phone and email communications with families and vendors. Ensure that detailed notes are accurately recorded in the database.
• Input applications into the Respite Coordination database promptly and accurately.

General Office Support

• Provide essential office support tasks, including faxing, scanning, and mailing.

Guidance for Families

• Direct families to The Arc Montgomery County’s website to access the most up-to-date respite applications.

Scheduling and Coordination

• Schedule all family orientations efficiently.
• Ensure that vendor appointments are accurately placed on the department calendar, and reserve conference rooms as needed.
• Ensure database spend-down numbers and invoice numbers match to support accuracy of monthly billing.
• Assist the Respite Supervisor with the monthly billing process and annual renewal process.

Additional Duties

• Perform any other duties assigned by the Respite Supervisor or Respite Administrator.

• High school diploma or GED equivalency.
• One year of relevant experience (30-degree credit hours may be substituted for one year of experience).
• Basic knowledge of Microsoft Word, Outlook, and Excel.

$18.12 - $19.04 per hour depending on education and experience.