Office Assistant - Spanish​/Bilingual; Administrative Officer Non-Merit

Regular

Schedule:

34 hours per week.

Location:

Eastern Family Resource Center.

• Will be responsible for in person office assistant duties at Eastern Family Resource Center.
• Process incoming communications either by telephone, email, or walk-in, for scheduling patient appointments.
• Verify returning patient information for accuracy.
• Prepares patient charts with necessary paperwork.
• Send out upcoming appointment information to patients.
• Collects insurance card information and verifies eligibility when applicable.
• Processes patient charts following completion of appointment.
• Scans required document into Current EMR.
• Collects payments from patients, when applicable.
• Determines release of information according to established procedures and confidentiality.
• Initiates the process of purging and updating files.
• Greets and Directs patients and visitors.
• Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary.
• Operates office machinery such as photocopiers, calculators, scanners and printers.

• Maintains simple financial and statistical records.
• Performs other related duties as required.

• Possession of a high school diploma or an appropriate equivalent.
• One year typing, word processing, or secretarial experience.
• Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.
• Additional education may be substituted on a year-for-year basis for the required experience.