Program Manager

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff for fit makes significant contributions to Howard University's overall mission. At Howard University, we prioritize well-being and professional growth.

• Health & Wellness:
  Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness:
  Competitive salary, 403(b) with company match
• Professional Development:
  Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks:
  Wellness programs, commuter benefits, and a vibrant company culture

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The Executive MBA Program Manager supports the planning, coordination, execution, enrollment support, student services coordination, residency logistics, and continuous improvement of the Howard University School of Business Executive MBA Program. Working under the leadership of the Executive Director of the Office of Executive Education, this position serves as a key operational, administrative, student-facing, recruitment-support, and relationship-management role. The Program Manager coordinates with prospective and enrolled students, faculty, executive instructional staff, admissions, financial aid, registrar, student accounts, technology, marketing, alumni, enrollment vendors, student support vendors, and other University offices to ensure a professional, high-quality executive student experience.
The position requires strong project management, scheduling, communication, student service, event coordination, problem-solving, and executive-level client service skills. The role is designed for a highly organized professional with experience supporting graduate programs, senior professional development, student services, enrollment support, or comparable program-management environments.

May coordinate, monitor, or provide direction to student workers, temporary staff, program assistants, vendors, consultants, or other support personnel assigned to Executive MBA program activities, residencies, enrollment support, events, and student services functions.

Internal contacts include university administrative offices, faculty, staff, students, admissions office, financial aid office, registrar office, student accounts, finance, procurement, facilities, university technology, marketing, communications, catering, security, parking, alumni relations, and other University service offices.
External contacts include prospective students, applicants, Executive MBA students, alumni, enrollment vendors, student support vendors, corporate partners, speakers, executive guests, vendors, consultants, and the general public.
The Program Manager supports a high-touch, executive-level graduate student population and must operate effectively in a fast-paced, professional, service-oriented environment. The position requires discretion, responsiveness, sound judgment, attention to detail, and the ability to communicate professionally with senior managers, executives, faculty, University leaders, corporate partners, and adult learners.

• Manage and coordinate day-to-day operations, scheduling, planning, execution, and follow-up activities of the Executive MBA Program.
• Develop and monitor program work plans, academic calendars, student communication schedules, residency timelines, faculty coordination plans, event checklists, program materials, and related administrative processes.
• Support the Executive Director in implementing program priorities, student experience strategies, operational plans, enrollment goals, retention initiatives, and continuous improvement efforts.
• Track program deliverables, student participation, residency attendance, evaluations, academic milestones, student issues, and follow-up actions.
• Serve as a central point of coordination for Executive MBA students, prospective students, faculty, instructional staff, enrollment vendors, student support vendors, alumni, executive guests, and University offices.

• Support Executive MBA student recruitment, enrollment coordination, applicant communication, and prospective student engagement activities.
• Coordinate with admissions, enrollment management, marketing, student support vendors, and other University offices to support recruitment pipelines, applicant follow-up, enrollment conversion, onboarding, and student persistence.
• Respond to prospective and enrolled student inquiries regarding program structure, schedules, admissions processes, tuition, financial aid referrals, residencies, technology, registration, and student expectations.
• Troubleshoot enrollment, registration, billing, financial aid, student account,…