Collision Estimator

Overview

Crash Champions is a fast-growing, founder-led multi-shop operator of high-quality collision repair services in the U.S. The company operates the Crash Champions LUXE | EV Certified brand for highline and luxury EV repair centers, with customers served at more than 650 locations across 38 states. Our vision is anchored in People First and delivering superior collision repair service.

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write full estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and ensure Crash Champions quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience.
• Pull and review data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.

• Customer service skills
• Organization and multi-tasking skills, good time management, and ability to adapt to a fast-paced environment
• Knowledge of dealing with insurance partners (preferred)
• Ability to operate in fast-paced environments
• Knowledge of multiple estimating systems; CCC One, Mitchell, or Audatex (preferred)

The company offers benefits for this position, subject to eligibility requirements and annual updates:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus
• 5 Paid Holidays