Project Manager, Operations Manager

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting‑edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future‑ready solutions tailored to meet and exceed our clients’ needs. Learn more at

Pavion and our family of companies are seeking a talented and motivated Project Manager to join our security business unit.

• Responsibilities focused on planning, coordinating, and executing projects according to technical standards and operational goals.
• Responsible for all work to be performed according to Pavion standards and quality installation techniques as per the Pavion “General Installation and Craftsmanship Standards and Practices” policy.
• Plans and schedules engineering, installation, and subcontracting activities on projects or service‑installed jobs.
• Maintains current job plans, specifications, and schedules.
• Prepares, implements, and manages project installation plan and procedures.
• Maintain accurate project information within Pavion systematic platforms.
• Determines necessary changes in design, contract price, installation plan, or other activity and implements same.
• Generate change orders as needed in a timely manner.
• Identifies, monitors, and mitigates project risks and issues to maintain scope, schedule, and budget integrity.
• Applies strong problem‑solving skills to resolve day‑to‑day challenges, ensuring projects remain on track and aligned with goals.
• Maintains construction schedule and coordinates task scheduling with other trades.
• Manage the day‑to‑day project activities and resources and chairs the project management team meetings.
• Maintains all records of job status, changes, material flow, and other.
• Supervises the preparation and processing of reports for internal and external use.
• Work with engineering department on design and drafting phases of jobs.
• Responsible for maintaining backlog with accurate estimates, estimated close dates and comments.

• Emphasizes client satisfaction, internal coordination, and communication with stakeholders.
• Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other.
• Communicate effectively and in a timely manner to resolve Pavion, client, or other inquiries and/or requests.
• Engages stakeholders through regular updates, proactive communication, and expectation management to ensure project alignment and transparency.
• Keeps self, customer, superiors, and subordinates informed of project progress.
• Provides for Welcome Calls, Site Readiness, and job scheduling, either directly or through coordination with a Project Coordinator.
• Represent Pavion in a business‑like professional manner in both conduct and appearance to maximize client satisfaction.
• Work proactively and in a positive manner with all co‑workers.
• Support diverse and inclusive work environment.
• Monitor and update departmental documentation as needed, including vendor invoices, vendor credits, timecards, expense reports, personnel action memos, PTO and UTO schedules, customer invoicing requests, and schedules of values.
• Ability to travel.

• Responsibilities centered around compliance with safety policies, maintaining quality standards, and protecting assets.
• Work in compliance with Pavion’s policies and procedures including safety; with safety of self and others in mind at all times.
• Participates and may deliver safety training to direct reports.
• Responsible for training and…