Area Leader

Valet Living is hiring a field-based Area Leader to help oversee our nightly waste, recycling, and compost collection services. In this role, you’ll manage a team of 15 to 40 part‑time Service Valets across 20 to 40 multifamily communities—ensuring our service runs smoothly, safely, and on time.

Roles & Responsibilities:

• Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services.
• Provide on‑the‑job coaching and support by conducting regular team meetings and safety checks to reinforce best practices and service standards.
• Manage schedules, approve time cards, and ensure your team stays on track and within budget.
• Foster a culture of accountability, open communication, and continuous improvement.

• Step in when needed to ensure uninterrupted service—service reliability starts with you.
• Visit properties to review service quality, complete audits, and resolve any issues that come up.
• Use technology tools like the iValet dashboard to track performance and ensure timely service completion.
• Respond to resident or property concerns quickly and professionally.
• Ensure Service Valets have the tools, equipment, and access needed to complete their routes.

• Assist with hiring and training new Service Valets.
• Pick up and distribute supplies, PPE, and containers as needed.
• Work with your Operations Manager to monitor staffing levels and manage costs.
• Help with special projects or service recovery efforts as assigned.
• Oversee company vehicle maintenance and ensure fleet safety standards are met.

• Pay Range: $25 – $28 per hour
• Company Vehicle: provided by the company
• Work Schedule:
  
  Sunday – Thursday 6:00PM – 12:30AM core hours, plus two flexible hours to complete your 8‑hour shift (schedule may vary based on business needs).
• Work Environment: 70% field‑based / 30% remote administrative

• At least one year of supervisory experience overseeing a team or crew in a hands‑on environment (preferred).
• Organized and detail‑oriented with ability to manage schedules, track service, and follow up on issues.
• Tech‑savvy and comfortable using Microsoft Office Suite and learning new platforms.
• Data‑driven with strong analytical skills to interpret reports and make decisions.
• Strong verbal and written communication skills.
• Problem‑solving ability: quick to adapt, address issues, and find solutions.
• High school diploma or GED required.
• Valid driver’s license with ability to operate a company vehicle.

Ability to lift and carry up to 50 lbs.

Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions.

Tolerant of disagreeable odors (it’s part of the job!).

• Health Benefits:
  
  medical, dental, and vision coverage for you & your family; HSA with employer contributions and Flexible Spending Accounts.
• 401(k) with company match; life and disability insurance; AD&D; business travel coverage.
• Paid Time Off: up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day.
• Professional Development: tuition reimbursement up to $5,250 per year and access to our online education center.
• Additional Perks: referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.