Practice Transformation Coach

Practice Transformation Coach

Department: Value-Based Care Programs

Employment Type: Full Time

Location: Maryland, USA

Reporting To: Yvette Hemeng

Compensation: $80,000 - $90,000 / year

The Practice Transformation Coach serves as a strategic advisor and subject matter expert responsible for driving clinical quality improvement and operational performance across provider practices within Astrana’s value-based care network in the Maryland and Northern Virginia (DMV) region. This role is primarily accountable for analyzing practice performance, identifying gaps, and developing and implementing targeted transformation strategies that improve quality outcomes, financial performance, and operational efficiency.

The Coach exercises independent judgment and discretion in assessing practice needs, prioritizing interventions, and recommending solutions that align with organizational and value-based care objectives. Working directly with physicians, practice leadership, and care teams, this role influences decision‑making, guides workflow redesign, and ensures effective adoption of population health and performance improvement strategies across a diverse provider network.

Our Values:

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

• Serve as a strategic advisor to provider practices, assessing clinical, operational, and financial performance and identifying opportunities for improvement
• Exercise independent judgment in prioritizing practice engagements and determining the most effective intervention strategies based on performance data and business impact
• Develop and lead execution of customized transformation plans to improve quality metrics, operational workflows, and financial outcomes

• Lead the design and implementation of workflow redesign initiatives, including EHR optimization, clinical documentation, and billing practices
• Diagnose root causes of quality and financial underperformance and develop targeted, data-driven solutions
• Provide guidance to providers and care teams to support adoption of optimized workflows and sustainable operational improvements

• Analyze and interpret complex performance data, including HEDIS, pay‑for‑performance metrics, and medical cost trends, to inform strategic recommendations
• Translate data insights into actionable performance improvement strategies tailored to individual practices and market needs
• Monitor progress against established goals and adjust strategies as needed to ensure performance targets are achieved

• Partner with internal stakeholders across Market Operations, Quality, and Population Health to ensure alignment on performance improvement initiatives
• Influence provider and practice‑level decision‑making through data‑driven insights, education, and consultative engagement
• Serve as a key liaison between provider practices and organizational leadership to accelerate risks, share insights, and drive alignment

• Identify trends and systemic opportunities across practices to inform broader market‑level or enterprise performance strategies
• Contribute to the development of best practices, tools, and frameworks that enhance practice transformation efforts across the network
• Support special projects and strategic initiatives aligned with value‑based care performance goals

• Bachelor’s degree in nursing, healthcare administration, business, public health, or related field, or equivalent combination of education and progressively responsible experience
• Equivalent combination of education and progressively responsible experience may be considered
• 3+ years of analysis or provider/medical operations experience, preferably in the healthcare or managed care industry
• Experience in value‑based care, practice transformation, or quality improvement initiatives preferred
  
  Demonstrated experience analyzing performance data and developing actionable, data‑driven strategies
• Experience working directly with provider…