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Global GTM AI & Automation Leader
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-08-12
Listing for:
Zendesk
Full Time
position Listed on 2026-08-12
Job specializations:
-
Business
AI Business & Operations, Change Management
Job Description & How to Apply Below
Zendesk is seeking a Global Director of Sales Operations to transform its GTM operating model, redesign workflows, and embed AI and automation into core business processes for improved customer lifecycle execution.
You will lead the evolution of an AI-first GTM operating model, own the systems roadmap, and drive cross-functional transformation with Sales, Marketing, CS, Data, and IT to deliver measurable outcomes.
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