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Membership & Member Experience Specialist

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: The Y In Central Maryland
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Membership Growth & Member Experience Specialist

The Y In Central Maryland is looking for a Membership Associate to deliver exceptional customer service and support membership growth. This role is the first point of contact for current and prospective members, crucial for creating a welcoming environment.

Responsibilities include high-quality service, promoting membership programs, outreach to local businesses, and maintaining membership records. Ideal candidates will have strong communication skills and at least one year of customer service experience.

The Y is committed to diversity and inclusion in all aspects of employment.

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