Learning Assistant : Library/Learning Commons Job Frederick area,Maryland USA,Education / Teaching

Position: Learning Assistant I: Library/Learning Commons

Requisition Number

AS945P

Job Title

Learning Assistant I:
Library/Learning Commons

Pay Rate

$15.91 hourly

Position Type

Part-time Variable Schedule

Position Summary

The Learning Assistant I provides high quality customer service to students, faculty, and the public in the Learning Commons and Library. Responsibilities include answering questions related to Learning Commons services and resources, assisting with technology, monitoring the Learning Commons desk, and supporting all Learning Commons, Learning Center, and Library processes. This position has the ability to use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Essential Duties and Responsibilities

Assist with front desk coverage, welcome patrons (students, faculty, staff, community members), and refer them to appropriate services.

Assist students with finding and checking out Library materials (books, course reserves) and signing in to the Tutoring & Writing Center.

Assist with answering questions related to printing/scanning documents and using computer applications, including Microsoft Office, the internet, Blackboard, and file operations.

Assist with the daily maintenance and cleaning.

Perform clerical duties, including answering phones, making copies, inputing data, filing, restocking office supplies and printers, re-shelving books, and other assigned tasks.

Assist with preparation and updating of library and learning center materials, including fliers, digital audio/video, and handouts.

Perform other duties as assigned.

Required

Minimum Qualifications

High School Diploma
College-level course completion with a grade of B or greater
Prior employment, volunteer or internship

Desired Qualifications

Experience in Microsoft Office suite and Blackboard Learn
Experience providing customer service
Understanding of Frederick Community College systems and resources
Ability to interact positively and respectfully with a diverse population
Ability to maintain a helpful, professional demeanor in a busy learning environment
Evidence of dependability, punctuality, organizational skills, and good study skills

Work Schedule

Hours will shift per Learning Commons schedule

Full/Part Time

Part Time

Telework Eligible?

Essential Personnel?

Benefits

FCC offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more!

Equal Opportunity Statement

Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values engagement and belonging for students and staff and encourages members from historically under‑represented groups to apply.

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Learning Assistant : Library​/Learning Commons

Learning Assistant : Library/Learning Commons