Computer Operator Lead

The Computer Operator Lead monitors and operates the control console of either a mainframe digital computer or a group of minicomputers, in accordance with operating instructions, to process data. Directly supervises computer operators. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsible for training employees, planning, assigning and directing work; addressing complaints and resolving problems.

• Studies operating instructions to determine equipment setup needed.
• Loads peripheral equipment with selected materials such as tapes and printer paper for operating runs.
• Switches necessary auxiliary equipment into system.
• Starts and operates control console.
• Diagnoses and corrects equipment malfunctions.
• Reviews error messages and makes corrections during operation or reference problems.
• Maintains operating record.
• May test run new or modified programs and assist in modifying systems or programs.
• May also perform programming analysis.
• Processes a range of schedule routines.
• In addition to operating the system and resolving common error conditions, diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines.
• In response to computer instructions or error conditions, may deviate from standard procedures if standard procedures do not provide a solution.
• Refers problems which do not respond to corrective procedures.
• Responsible for training employees, planning, assigning and directing work.
• Address complaints and resolve problems.

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Valid state-issued driver’s license with acceptable driving record.

U.S. Citizenship required.

Ability to pass government-mandated background checks and drug screenings.