Engineering Operations Technician

Overview

Join our dynamic team and become a critical guardian of technological infrastructure as a Data Center Engineering Technician. You will maintain the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences and maintain an extraordinary 99.999% uptime.

Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators, fuel systems, three‑phase electrical systems (switch gear, UPSs, PDUs, wet‑cell batteries), as well as mechanical systems (CRAHU, centrifugal chillers, cooling towers, water systems, air handlers, pumps, motors) and associated fire/life safety equipment.

Amazon’s AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion.
• Provide on‑site support of contractors, sub‑contractors, and vendors, ensuring all work performed meets established practices, procedures, & local legislation.
• Work schedule may rotate in shifts up to 12 hours and may include on‑call rotations.
• Support more than one location/site if required.

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations.
• Regularly lift and/or move up to 39 lbs independently.
• Participate in group lifts for 40+ lbs.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel over 50 miles or commute less than 50 miles to active data center sites as required by business needs.

• 1+ years of electrical or mechanical experience.
• 1+ years of experience with Microsoft Office products.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

• 2+ years of data center engineering experience.
• Industrial‑scale chiller plant operation.
• Associate or higher education in a related field.

USA, MD, Frederick – $32.00–$57.00 USD hourly.

Starting day 1 of employment, Amazon offers an employee assistance program, mental health support, a medical advice line, and 401(k) matching. Learn more at

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

IMPORTANT:
Amazon does not sponsor immigration for this role. Lump sum stipend will be provided to eligible candidates who relocate for this position.