More jobs:
Customer Success Engineer; Federal TS/SCI w/FSP
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-05-31
Listing for:
Centaur Labs
Full Time
position Listed on 2026-05-31
Job specializations:
-
Engineering
Technical Support
Job Description & How to Apply Below
Forward Networks is looking for a Customer Success Engineer.
What you’ll do:As a Customer Success Engineer for our Federal team, you will be responsible for providing world class post-sales technical leadership to our client base.
Responsibilities:- Providing advice and guidance as the Forward Networks subject matter expert to ensure successful ongoing usage and adoption of our technologies
- Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
- Walking customers through the various stages of adoption with Forward Networks Platform
- Walking directly with our internal Product Management, Engineering, Sales and Marketing teams.
- Some travel to customer locations (
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