Senior Pre-Processor

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Salary: $35.00 – $37.50 hourly (full time)

Location:

Severna Park, MD

Reports To:

Branch Manager

Works Directly With:
Pre‑ and Post‑Closing Processing teams, Branch Manager and Branch Settlement Officer

Eagle Title is an award‑winning, fast‑paced title company seeking a highly experienced, solutions‑oriented Senior Title Processor. This role is designed for a top‑tier processor who works with a high degree of independence, consistently delivers clean files, and confidently navigates complex or time‑sensitive transactions without reliance on escalation.

• Independently manages complex, high‑risk, or exception‑heavy files
• Resolves the majority of issues before escalation is required
• Produces consistently clean closings with minimal post‑closing corrections
• Serves as a trusted resource and informal leader to other processors
• Demonstrates deep working knowledge of Maryland‑specific title requirements and practices
• Thrives in a high‑volume, fast‑paced environment with competing priorities
• Adapts quickly to new tools, systems, and workflow enhancements as operations evolve

• Manage residential title files from inception through closing with emphasis on accuracy, urgency, and ownership.
• Handle high‑volume and complex transactions independently.
• Proactively identify and resolve issues impacting processing, underwriting, or closing without management intervention.
• Ensure all files are closing‑ready on schedule with minimal post‑closing rework.
• Maintain full compliance with contracts, settlement statements, mortgages, deeds, title policies, and ALTA Best Practices.
• Exercise advanced judgment in reviewing legal and financial documentation.
• Maintain strict confidentiality and adherence to security protocols.
• Verify and manage all monetary amounts to satisfy mortgages, taxes, judgments, and other lien requirements with precision.

• Serve as a steady, professional point of contact for agents, lenders, buyers, and sellers.
• Communicate proactively to prevent delays and manage expectations.
• De‑escalate high‑pressure situations with confidence and professionalism.
• Act as a go‑to resource for processors, offering guidance and problem‑solving support.
• Assist in onboarding and mentoring less experienced processors.
• Support team coverage during high‑volume periods or staffing gaps.
• Share insights, best practices, and process‑improvement ideas.

• Maintain accurate and timely updates in Qualia.
• Actively manage task lists and work‑in‑progress to prevent delays and overdue items.
• Identify recurring issues or bottlenecks and recommend process improvements.

• Consistently produce files with minimal post‑closing corrections or defects.
• Contribute to reduced escalations, improved cycle times, and overall team efficiency.
• Maintain a high level of accountability for file quality and closing readiness.

• Highly independent, self‑directed, and accountable.
• Demonstrates an ability to quickly absorb and operationalize new tools, systems, and workflows.
• Calm and composed under pressure.
• Exceptional attention to detail and critical thinking ability.
• Strong communicator with professional presence.
• Team‑oriented with a willingness to support and elevate others.
• 5+ years of senior‑level experience in residential title processing.
• Demonstrated ability to manage complex transactions independently.
• Strong knowledge of Maryland title practices and requirements.
• Proven track record of delivering clean, accurate closings.
• Proficiency in Qualia preferred.
• Active notary preferred.
• Advanced prioritization and time‑management skills.
• Forward‑thinking, proactive, and solutions‑oriented.
• Demonstrated integrity, teamwork, and reliability.

• Full suite of benefits including medical, health savings account, dental, vision, life insurance, paid vacation (PTO), Safe Harbor 401(k), long‑term disability, and employee assistance program (EAP).

• Mentorship and support from experienced attorneys and management professionals.
• A collaborative, high‑performing team environment.
• Competitive compensation aligned with senior‑level expectations.
• Growth opportunities within a respected, expanding organization.

Eagle Title is an equal‑opportunity employer committed to diversity and inclusion in the workplace.

Interested candidates should apply.