Business Banking Relationship Manager II

Position Overview

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work‑life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Hybrid career opportunity covering markets in Western Maryland. Requires flexibility for frequent travel within assigned markets as needed. Additional in‑market office locations may be an option depending on space availability.

• Identify, source and develop new business opportunities utilizing the Fulton sales strategies. Conduct thorough research to understand potential clients’ needs, challenges, and financial goals. Develop and execute effective prospecting strategies to expand the client base. Apply advanced negotiation and relationship management skills along with the ability to analyze financial statements and assess risk.
• Build and maintain strong relationships with existing business clients, serving as their primary point of contact for all banking needs. Expand and identify new loan, deposit and other financial services opportunities within the existing client base. Regularly engage with clients to understand their business mode, cash flow and evolving requirements to provide tailored financial solutions. Provide annual relationship reviews to understand client’s needs and future plans.
  
  Serve as a trusted advisor and effectively counsel and make recommendations to help support their business objectives.
• Focus on driving continuous improvement in portfolio revenue growth and new production revenue. Achieve and surpass established sales goals within risk tolerance constraints.
• Analyze clients’ financial situations and business operations to offer customized banking products and services. Provide counsel on cash management, financing options, investment opportunities, and other relevant financial matters.
• Monitor and assess the performance of the client portfolio, identifying opportunities for growth and risk mitigation. Proactively address any issues or concerns raised by clients, ensuring prompt resolution and high levels of satisfaction. Utilize CRM tools and other systems to maintain accurate records of client interactions and transactions.
• Adhere to all regulatory guidelines and internal policies governing business banking activities. Conduct thorough due diligence on new clients and ensure compliance with Know Your Customer (KYC) and Anti‑Money Laundering (AML) procedures. Mitigate risks associated with lending and financial transactions by implementing appropriate risk management practices.
• Sustain comprehensive understanding of current products offered in the market and keep informed of all relevant industry trends and practices.
• Cultivate relationships network of strategic partnerships across the region.
• Build knowledge of diverse types of businesses, industries, markets, financial and economic concepts.
• Carrying out a variety of business development activities to identify bank prospects and maintain a stable network of prospective customers with a consistent approach to calling.

• Bachelor’s Degree or the equivalent experience. Specialty Business Administration or related field. (Required)

• 6 or more years Business or Commercial Banking, Consumer Banking or Small Business Banking experience. (Required)
• 2 or more years Demonstrated Sales or Relationship Management Experience. (Required)
• 2 or more years Managing a complex portfolio of clients. (Required)

• Excellent communication and interpersonal skills, with ability to build rapport and trust with clients. (Required)
• Proven results in establishing new business relationships and retaining/growing existing relationships. (Required)
• Proficiency in CRM software and leveraging technology to drive results. (Required)
• In‑depth knowledge of Business Banking products and services and ability to analyze financial…