Client Services Analyst III

Responsibilities

• Work on client relationships and ensure excellent client service and delivery
• Manage an assigned book of clients managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities
• Execute day-to-day operations and reporting delivery to clients with minimal supervision
• Manage deals independently
• Create technical report specifications from indenture language
• Set up payment calculations in in-house systems
• Receive, map, and reconcile periodic collateral data
• Compile monthly, quarterly, and annual payment and tax reports
• Coordinate with operations teams to ensure correct payments are received and made
• Perform quality control reviews of reports for timeliness and accuracy
• Perform portfolio compliance tests on structured fixed income deals (trade testing)
• Interact frequently with asset managers, investors, auditors, and rating agencies
• Ensure excellent service delivery to a book of Loan Clients in the Corporate Trust business
• Participate in new client proposals
• Lead business-related projects
• Make tax elections, file for EINs, and track residual holder transfers
• Read and interpret trust indentures regarding reporting requirements

• 5+ years of related experience or experience in a similar field
• High school diploma required
• Bachelor's degree in a related field preferred
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices
• Intermediate to advanced Tran Star experience preferred
• Intermediate speaking and writing communication skills
• Ability to work with minimal supervision and manage deals independently

Demonstrates expertise in managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities, ensuring compliance with regulatory standards and delivering exceptional client service. Proficient in executing operations, reporting, and quality control in a corporate trust environment.

• Collateral Loan Obligations (CLOs)
• Leverage Finance Facilities
• Regulatory Compliance
• Tran Star Experience
• Client Relationship Management

• Payment Calculations
• Technical Report Specifications
• Portfolio Compliance Testing
• Data Reconciliation
• Banking Operations Knowledge

• Communication Skills
• Independent Deal Management

• Corporate Trust
• Loan Administration
• Treasury Management
• Commercial Banking Products
• Trust Indentures

• In-House Systems
• Collateral Data Mapping