Rental Housing Specialist

JOB INFORMATION

The mission of the Frederick County Division of Housing is to assist in the provision of affordable housing for Frederick County residents with an emphasis on special needs populations, senior citizens, persons with disabilities, and low to moderate income workforce households.

Non‑exempt (compensatory and/or overtime eligible); 40 hours per week;
Monday‑Friday; 8:00 a.m. – 5:00 p.m.; full‑benefits; partial teleworking schedule may be available in accordance with Division policies.

NOTE:
The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

• Conduct client Annual Recertification by compiling the recertification list and mailing packets to all parties
• Receive and review Interim Changes, obtain missing information, complete interim change, and send required notifications
• Assist and counsel income‑challenged households, both current program participants and the general public regarding housing‑related issues
• Answer questions regarding the Housing Choice Voucher Program, Bell Court, Mod Rehab units, wait list, and general housing questions
• Determine eligibility for new families selected from waiting lists and assist with purging and maintaining accurate waiting list records
• Attend program, department, and division meetings
• Update housing resource information, maintain and update rent reasonableness, department reports, manual check runs, and rent runs
• Explain, interpret, and apply HUD, State, Local and FC‑DOH policies, procedures, guidelines, regulations, and law
• Perform other related duties as required

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

• High School Diploma or equivalent.
• 2 years of experience in housing programs which includes customer service experience.
• Current Certified Occupancy Specialist certification.

Substitutions for the above‑listed required education and experience is a combination of an Associate's degree in Business Administration or related degree field and Certified Occupancy Specialist certification.

• Knowledge of housing programs such as Housing Choice Voucher Program and Section 8 rules and regulations
• Knowledge of necessary technology, including specific housing program software
• Knowledge of laws, regulations, and requirements regarding housing development and real estate, including HCV, CDBG, HOME, LIHTC, and State housing programs
• Skill in Customer Service (written, verbal and in‑person)
• Ability to process housing applications, vouchers, and other housing documents
• Ability to review leasing and other documents for accuracy
• Adherence to ethical standards of business and real estate practices

• Work experience with portable vouchers
• Secondary language skills in Spanish or American Sign Language (ASL)
• Work experience with adults who have an intellectual, developmental disability (I/DD) or those with mental health challenges

• While working in this position, the employee is required to constantly sitting and walking; frequently reaching and making repetitive motions
• While working in this position, the employee is required to constantly work indoors

• Employees in this classification are designated as Non‑Essential
• Ability to provide own transportation for meetings, errands or other local travel
• Available for varied working hours as needed to accommodate meetings and other events
• May be scheduled to work during an emergency to support County…