Medical Assistant

Responsibilities

• Greet and escort patient to exam room, prepare patient for visits by obtaining medical history, current medications, allergies, and chief complaints and document all information in patient medical record.
• Assist with patient flow to ensure timely visits.
• Support delivery of high-quality patient experience through excellent customer service and communication with patients, families and other care providers while ensuring a safe patient care environment.
• Provide assistance to physician and/or advanced practice provider in preparing and conducting medical exams and office procedures under direct guidance and supervision of physician and advanced practice provider.
• Perform applicable medical procedures, collect and prepare laboratory specimens, administer injections/immunizations, and perform venipuncture, as allowed by state regulations.
• Communicate information and instructions to patients as directed by physician, advanced practice provider, or nursing staff and ensure patient’s understanding of the information.
• Assist with scheduling of tests, treatments, and follow-up appointments, and communicate test results to patients.
• Ensure exam rooms are clean and stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.
• Respond to calls and requests for referrals and appointments, triage and process messages, and requests from patients, clinic staff, referring physicians and pharmacies. Maintain patient files, records, and other information.
• Other duties as assigned.