Medical Biller​/Collector

Are you detail-oriented, organized, and passionate about making a difference behind the scenes in patient care? We're looking for a Biller/Collector to join our dedicated team. In this vital role, you'll help ensure that our patients receive outstanding service while managing billing, collections, and accounts receivable with accuracy and care.

At our Center, teamwork isn't just a buzzword - it's how we operate every day. We support one another, cross-train to grow our skills, and work together to create a positive, efficient environment for both staff and patients.

Why You'll Love Working Here:

• No nights, weekends or on-call - enjoy a healthy work-life balance
• Paid holidays so you can relax and recharge
• Comprehensive benefits package including medical, dental, vision, life, and disability insurance.
• Supportive, team-based environment that values your contributions
• Opportunities to learn, grow, and make a lasting impact

What You'll Do:

• Answers calls from patients or insurance companies with account questions. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
• Record information about financial status of customers and status of collection efforts.
• Maintains Medicare bad-debt cost report by tracking billings; monitoring collections; compiling information. Prepares and mails patient statements.
• Follows established billing and coding policies and procedures, and State and Federal guidelines.
• Assist in developing and adheres to record keeping systems, forms, policies, and procedures related to billing, processing payments and other accounts receivable activities.
• Identifies and resolves problems and inconsistencies and suggests appropriate corrective procedures.
• Communicates and coordinates billing policies, practices and procedures with department and company supervisors and officials, vendors, reporting agencies, clients, customers, and the public.
• Upload charges for all procedures performed.
• Performs follow up on all rejections in clearinghouse software; makes changes as necessary to re-file claim.
• Evaluate self-pay accounts to determine agreed financial arrangements are being met in a timely and consistence basis. Locate and monitor overdue accounts, using computers and a variety of automated systems.
• Verifies claims were received from acceptance reports by following up with the insurance company to make sure the claim was received.
• Record information about financial status of customers and status of collection efforts.
• Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
• Documents concisely, precisely, and accurately on all documents as indicated by policy.
• Orders associated supplies required for cash receipt and self-pay collection.
• Participates in Quality Assessment activities as directed for the continuous improvement of the facility.
• Develops and maintains an effective working relationship with patients, facility staff, physician, and staff.
• Regular, physical attendance on a predictable basis is essential to the performance of this job.
• Attends training sessions as requested and/or desired for knowledge or expertise.

What You Bring:

• High school graduate or equivalent, preferred.
• One-year experience and/or training in medical billing, preferred. Certified biller preferred.
• Experience working with clearinghouses preferred.
• Understanding of CPT (Current Procedural Terminology), ICD9 (International Classification of Diseases, 9th revision) and HCPS) Healthcare Common Procedure Coding System) codes. Knowledge of new ICD
  10 preferred.
• Knowledge of Medicare, Medicaid, Managed Care, Workman's Compensation and American commercial insurance.

If you're looking for a place where your skills matter and your work-life balance is respected, we'd love to meet you. Join a team that values accuracy, compassion, and collaboration - and be part of something meaningful.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Responsibilities may evolve based on business needs.