Medical Receptionist

Personality, Work Traits, and Qualifications
Position requires an individual who is enthusiastic and motivated. Must be outgoing, friendly and willing to converse with patients on a regular basis, hard-working with the ability to multi-task. Able to supervise and take supervision. Organizational skills, ability to read and write legibly, ability to use computer required. Willingness and eagerness for continual education. Forward-thinking and willingness to participate as a team member for the advancement of the practice.

Responsibility
Key Responsibility - Manage the process of new patient integration, scheduling procedures, and being liaison between patient, practitioners and insurance carriers. Manage incoming phone calls. Check emails and phone messages.
Ancillary Responsibilities

• Process faxes

• Answer and direct phone calls

• Billing- act as liaison between practice and billing dept

• Scheduling appointments

• Processing copays and payments

• Process medical records requests

• Manage new patient log and requirements for practice admission

• Process insurance and pre-auth

• Obtain referrals for OV

• Obtain approvals for office visits and procedures for applicable patients

• Filing medical records and charts

• Other duties as needed

Physical Demands

• Work will require sitting for prolonged periods of time, intermittent walking/bending/stooping/etc. as well as frequent computer use, moderate file/chart lifting. Manual dexterity to operate phone and other standard office equipment. Vision and hearing correctable to normal range for telephone and direct patient contact