Salesforce QA Tester

Job in Frederick, Frederick County, Maryland, 21701, USA

Listing for: Tata Consultancy Services

Full Time position
Listed on 2026-05-15

Job specializations:

IT/Tech
IT QA Tester / Automation, IT Consultant, Technical Support, Systems Analyst

Salary/Wage Range or Industry Benchmark: 90000 - 100000 USD Yearly USD 90000.00 100000.00 YEAR

Job Description

Salesforce QA Tester (Sales Cloud & CTI)

Technical Skills

3+ years of QA experience with Salesforce Sales Cloud.
Hands‑on experience testing CTI integrations.
Familiarity with Salesforce declarative features and data model.
Experience with QA Automation tools is a plus.
Certifications (Preferred):
Salesforce Administrator or Sales Cloud Consultant.

Roles & Responsibilities

Develop and execute test plans, test cases, and test scripts for Salesforce Sales Cloud features and CTI integrations.
Perform functional, regression, integration, and UAT testing.
Validate workflows, automation, and security settings within Salesforce.
Test CTI functionality including call routing, screen pops, and softphone integration.
Identify, document, and track defects using tools like Jira or similar.
Collaborate with developers and admins to resolve issues promptly.
Ensure Salesforce configurations align with business requirements.
Validate data integrity and system performance post‑deployment.
Maintain detailed test documentation and provide regular QA status reports.
Create and update test cases for new features and enhancements.

Salary Range

$90,000 – $100,000 a year

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